Kenya Airways LUN Terminal is focused on furnishing you with a consistent and productive travel experience. Their well-developed LUN Terminal is intended to meet the specific needs of cargo transporters, offering many services to guarantee your cargo shows up securely and on time.
On this page, you’ll find all the information you need about our LUN Terminal services, including information on their conveniences and capacities, the types of airlines they handle, and contact data for their group. Therefore, team Kenya Airways at Kenneth Kaunda International Airport has the ability and assets to deal with your every inquiry during your flight and make your travel unforgettable.
Overview of Kenya Airways LUN Terminal
| Airport Name | Kenneth Kaunda International Airport |
| Kenya Airways LUN Address | Lusaka ZM ZM, 10101, Zambia |
| Airport Site | www.zacl.co.zm |
| Airport Code | LUN |
| IATA Code | KQ |
| ICAO Code | KQA |
| Kenya Airways LUN Terminal | Terminal 1 |
| City | Lusaka |
| Country | Zambia |
| Airport Phone Number | +260 211 271 359 |
| Official Site | www.kenya-airways.com |
| Working Hours | 24 hours |
| Email Address | customer.relations@kenya-airways.com |
| ke.linkedin.com/company/kenya-airways | |
| www.facebook.com/KenyaAirways.OuestAfrica | |
| Twiiter | twitter.com/KenyaAirways |
| Youtube | www.youtube.com/@KenyaAirwaysKQ/about |
| www.instagram.com/officialkenyaairways |
Kenya Airways LUN Terminal Arrival
Kenya Airways has terminal 1 at Kenneth Kaunda International Airport as their operational hub. Perceiving the meaning of a smooth arrival experience, Kenya Airways guarantees that your journey from score to destination is as consistent and calm as you require. From the second you step off the plane, their mindful and thoroughly prepared staff is promptly accessible to direct you through each step of the arrival interaction, limiting any possible delays and permitting you to unwind and change easily into your travel experience.
Kenya Airways LUN Terminal Departure
Kenya Airways comprehends that holding up in line can be a drag. That is the reason they’ve planned a consistent check-in process at LUN Terminal 1 to eliminate your stress and boost your relaxing time. You show up at the terminal completely relaxed and don’t bother about lengthy lines or last-minute paperwork. Get up to speed with messages or emails you missed during the rush about and enjoy a refreshing mug of coffee. Therefore, Kenya Airways guarantees your travel experience gets off to a smooth and peaceful beginning.
Services at Kenya Airways LUN Terminal
Kenya Airways at LUN Terminal exceeds everyone’s expectations to guarantee a smooth and pleasant journey at Kenneth Kaunda International Airport. This is the way they enhance your travel experience and save you valuable time with priority check-in, permitting you to relax at their comfortable bistro. Moreover, you can enjoy retail treatment at the broad duty-free shops overflowing with sumptuous things.
Watch out for the following services to find out how they can additionally upgrade your journey experience.
- Flight Ticket Booking and Cancellation
- Online Check-in
- Kiosk Check-in
- Flight Information
- Unaccompanied Minor Support
- In-Flight Meals
- Airport/In-Flight Wi-Fi
- Delayed Flights
- Seats Selection and Enquiries
- Travel with Animals and Pets
- Promotional Fares
- Duty-Free Allowance
- Transit Information
- Visa Information
- Immigration Service
- Visa on Arrival
- Baggage Allowance
- Airport Lounges
- Missing Luggage
- In-Flight Entertainment
- Trip Insurance
Duty-Free Shopping
- Kenya Airways at LUN Terminal presents online duty-free assistance, bringing an excellent cluster of retail items right to your fingertips through their easy-to-use duty-free Site.
- At Kenya Airways, they grasp the problem of shopping inside the limits of the terminal. That is the reason they’ve changed the experience, permitting you to shop from the solace of your seat.
- Their fastidiously organized duty-free choice flaunts a broad range of global and travel-select brands.
- From wonderful aromas to exquisite gems, refined watches, and state-of-the-art savvy contraptions, they have something for everybody, all at strikingly reasonable costs.
- Their group of devoted in-flight deals experts is focused on guaranteeing you track down the ideal gift for your friends and family.
- With their web-based platform, you have the comfort of pre-requesting your ideal things, ensuring accessibility, and guaranteeing a calm shopping experience.
Priority Check-in
- If you are a member of the Asante Rewards Elite program, containing Gold and Platinum levels, passengers setting out on departures from Nairobi to any destination are qualified for select advantages.
- With Kenya Airways at LUN Terminal, these honors envelop priority check-in and boarding, guaranteeing a consistent and speed-up travel experience.
- Get ready for your International flight without any stress by using the online check-in choice, accessible 30 hours before your planned takeoff time
- However, for domestic flights, finishing your check-in one and a half hours before departure is suggested.
- Check-in counters close 30 minutes before departure, so you can check in online ahead of time can save you valuable time and expected pressure.
Seat Upgradation
- Kenya Airways at Kenneth Kaunda International Airport allows you to explore the many opportunities to elevate your travel experience and seamlessly transition from economy class to their esteemed award-winning business class.
- This exceptional drive enables you to propose a bid sum for the move up to their renowned Business Class. By partaking in this service, you have the opportunity to enjoy the unmatched conveniences.
- Make your request 14 hours preceding your flight time, so their team considers your request on time and eliminates any stress.
- When you show up at the terminal check-in counter, you have the amazing chance to ask about the chance of upgrading your ticket.
- With a buy-up option, you need to pay the cost distinction between your Economy Class ticket passage and the accessible Business Class charge.
Lost and Delayed Luggage
- While flying with Kenya Airways from LUN Terminal, if your luggage shows up delayed or missing upon arrival, continue to the assigned work area to start the documenting system.
- Your luggage details will be recorded, and you’ll get speedy help at LUN Terminal. Moreover, you will get a unique document reference number for future reference.
- When your luggage is delayed, they’ll sort it out for delivery to your residential area. However, kindly note that this help may not be accessible in specific countries due to their government rules.
Unaccompanied Minor Service
- Kenya Airways LUN Terminal’s unaccompanied minor services are intended to help and guarantee the prosperity of kids aged 5 to 14 who are traveling solo.
- If your kids are under 5 years of age, it is required for them to be joined by a grown-up guardian.
- You must provide vital information about the youngster, their guardian, and the assigned pickup individual.
- Their specific group is trusted to deal with the booking process carefully, guaranteeing that all appropriate data about the kid, and their guardian, is precisely gathered and recorded.
- Regarding unaccompanied minors, a charge is material to cover the customized care, help, and oversight given all through the journey.
Flying with Kenya Airways from Kenneth Kaunda International Airport is a wonderful experience. For a smooth travel experience, make sure to check in online or use the Kenya Airways application to save time at the terminal. Survey your baggage allowance and any limitations on their site.
Dive more deeply into the security guidelines at Kenneth Kaunda International Airport or contact their customer care service.
List of all Kenya Airways Terminal
Kenya Airways Kenneth Kaunda International Airport Map Location
Frequently Asked Questions
Kenya Airways operates from Terminal 1 at Kenneth Kaunda International Airport.
Kenya Airways utilizes Terminal 1 at LUN.
Terminal 1 at LUN is where Kenya Airways flights arrive.
LUN’s Terminal 1 is used for departures by Kenya Airways.
Yes, Kenya Airways offers refunds.
Kenya Airways’ customer care can be contacted through phone at +1-833–535–0003, live chat, or email. Their expert staff is ready to deliver excellent solutions to make your journey smooth and stress-free.