Kenya Airways HRE Terminal – Robert Gabriel Mugabe International Airport

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Kenya Airways HRE Terminal is focused on furnishing you with a consistent and productive travel experience. Their well-developed HRE Terminal is intended to meet the specific needs of cargo transporters, offering many services to guarantee your cargo shows up securely and on time.  

On this page, you’ll find all the information you need about our HRE Terminal services, including information on their conveniences and capacities, the types of airlines they handle, and contact data for their group. Therefore, team Kenya Airways at Robert Gabriel Mugabe International Airport has the ability and assets to deal with your every inquiry during your flight and make your travel unforgettable.

Overview of Kenya Airways HRE Terminal

Airport NameRobert Gabriel Mugabe International Airport
Kenya Airways HRE AddressAirport Rd, Harare, Zimbabwe
Airport CodeHRE
IATA CodeKQ
ICAO CodeKQA
Kenya Airways HRE TerminalTerminal 1
CityHarare
CountryZimbabwe
Airport Phone Number+263242575111
Official Sitewww.kenya-airways.com
Working Hours24 hours
Email Addresscustomer.relations@kenya-airways.com
Linkedinhttps://ke.linkedin.com/company/kenya-airways
FaceBookwww.facebook.com/KenyaAirways.OuestAfrica
Twiitertwitter.com/KenyaAirways
Youtubewww.youtube.com/channel/UCx_wLp2JNPlJ1jUx20rjG7Q
Instagramwww.instagram.com/officialkenyaairways

Kenya Airways HRE Terminal Arrival

Kenya Airways has terminal 1 at Robert Gabriel Mugabe International Airport as their operational hub. Perceiving the meaning of a smooth arrival experience, Kenya Airways guarantees that your journey from score to destination is as consistent and calm as you require. From the second you step off the plane, their mindful and thoroughly prepared staff is promptly accessible to direct you through each step of the arrival interaction, limiting any possible delays and permitting you to unwind and change easily into your travel experience.  

Kenya Airways HRE Terminal Departure

Kenya Airways comprehends that holding up in line can be a drag. That is the reason they’ve planned a consistent check-in process at HRE Terminal 1 to eliminate your stress and boost your relaxing time. You show up at the terminal completely relaxed and don’t bother about lengthy lines or last-minute paperwork. Get up to speed with messages or emails you missed during the rush about and enjoy a refreshing mug of coffee. Therefore, Kenya Airways guarantees your travel experience gets off to a smooth and peaceful beginning.  

Services at Kenya Airways HRE Terminal

Kenya Airways at HRE Terminal exceeds everyone’s expectations to guarantee a smooth and pleasant journey at Robert Gabriel Mugabe International Airport. This is the way they enhance your travel experience and save you valuable time with priority check-in, permitting you to relax at their comfortable bistro. Moreover, you can enjoy retail treatment at the broad duty-free shops overflowing with sumptuous things.  

Watch out for the following services to find out how they can additionally upgrade your journey experience.  

  • Flight Ticket Booking and Cancellation 
  • Online Check-in 
  • Kiosk Check-in 
  • Flight Information 
  • Unaccompanied Minor Support 
  • In-Flight Meals 
  • Airport/In-Flight Wi-Fi 
  • Delayed Flights 
  • Seats Selection and Enquiries 
  • Travel with Animals and Pets 
  • Promotional Fares 
  • Duty-Free Allowance 
  • Transit Information 
  • Visa Information 
  • Immigration Service 
  • Visa on Arrival 
  • Baggage Allowance 
  • Airport Lounges 
  • Missing Luggage 
  • In-Flight Entertainment 
  • Trip Insurance 

Duty-Free Shopping

  • Kenya Airways at HRE Terminal presents online duty-free assistance, bringing an excellent cluster of retail items right to your fingertips through their easy-to-use duty-free Site.  
  • At Kenya Airways, they grasp the problem of shopping inside the limits of the terminal. That is the reason they’ve changed the experience, permitting you to shop from the solace of your seat. 
  • Their fastidiously organized duty-free choice flaunts a broad range of global and travel-select brands.  
  • From wonderful aromas to exquisite gems, refined watches, and state-of-the-art savvy contraptions, they have something for everybody, all at strikingly reasonable costs.  
  • Their group of devoted in-flight deals experts is focused on guaranteeing you track down the ideal gift for your friends and family.  
  • With their web-based platform, you have the comfort of pre-requesting your ideal things, ensuring accessibility, and guaranteeing a calm shopping experience.  

Priority Check-in

  • If you are a member of the Asante Rewards Elite program, containing Gold and Platinum levels, passengers setting out on departures from Nairobi to any destination are qualified for select advantages.  
  • With Kenya Airways at HRE Terminal, these honors envelop priority check-in and boarding, guaranteeing a consistent and speed-up travel experience.  
  • Get ready for your International flight without any stress by using the online check-in choice, accessible 30 hours before your planned takeoff time  
  • However, for domestic flights, finishing your check-in one and a half hours before departure is suggested.  
  • Check-in counters close 30 minutes before departure, so you can check in online ahead of time can save you valuable time and expected pressure.  

Seat Upgradation

  • Kenya Airways at Robert Gabriel Mugabe International Airport allows you to explore the many opportunities to elevate your travel experience and seamlessly transition from economy class to their esteemed award-winning business class.  
  • This exceptional drive enables you to propose a bid sum for the move up to their renowned Business Class. By partaking in this service, you have the opportunity to enjoy the unmatched conveniences. 
  • Make your request 14 hours preceding your flight time, so their team considers your request on time and eliminates any stress. 
  • When you show up at the terminal check-in counter, you have the amazing chance to ask about the chance of upgrading your ticket.  
  • With a buy-up option, you need to pay the cost distinction between your Economy Class ticket passage and the accessible Business Class charge.  

Lost and Delayed Luggage 

  • While flying with Kenya Airways from HRE Terminal, if your luggage shows up delayed or missing upon arrival, continue to the assigned work area to start the documenting system.  
  • Your luggage details will be recorded, and you’ll get speedy help at HRE Terminal. Moreover, you will get a unique document reference number for future reference. 
  • When your luggage is delayed, they’ll sort it out for delivery to your residential area. However, kindly note that this help may not be accessible in specific countries due to their government rules. 

Unaccompanied Minor Service

  • Kenya Airways HRE Terminal’s unaccompanied minor services are intended to help and guarantee the prosperity of kids aged 5 to 14 who are traveling solo.  
  • If your kids are under 5 years of age, it is required for them to be joined by a grown-up guardian. 
  • You must provide vital information about the youngster, their guardian, and the assigned pickup individual.  
  • Their specific group is trusted to deal with the booking process carefully, guaranteeing that all appropriate data about the kid, and their guardian, is precisely gathered and recorded. 
  • Regarding unaccompanied minors, a charge is material to cover the customized care, help, and oversight given all through the journey.  

Flying with Kenya Airways from Robert Gabriel Mugabe International Airport is a wonderful experience. For a smooth travel experience, make sure to check in online or use the Kenya Airways application to save time at the terminal. Survey your baggage allowance and any limitations on their site.  

Dive more deeply into the security guidelines at Robert Gabriel Mugabe International Airport or contact their customer care service.

List of all Kenya Airways Terminal

Kenya Airways Robert Gabriel Mugabe International Airport Map

Frequently Asked Questions

Which terminal is used by Kenya Airways at HRE Terminal?

Kenya Airways operated terminal 1 at Robert Gabriel Mugabe International Airport.

Can I get the medical assistance at HRE Terminal?

Yes, you can get medical assistance at HRE Terminal. 

How to contact Kenya Airway’s customer care team?

To contact Kenya Airway’s customer care team, you can dial +1-833–535–0003. 

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