Aegean Airlines HER Terminal – Heraklion International Airport


Greece-based Aegean Airlines is a Star Alliance member. It is the biggest carrier in Greece and has an organization of more than 100 objections in 44 nations. Aegean Airlines stands out as a shining example of excellence because it provides a wide range of services that renovate the travel experience. Aegean Airlines HER terminal has reliably increased the latest standards for consumer loyalty and functional proficiency.  

Overview of Aegean Airlines At Heraklion International Airport, Single Level Passenger Terminal

AirportHeraklion Airport N. Kazantzakis
Airlines Aegean Airlines 
Official Airlines
Airport AddressHeraklion 716 01, Greece
Departures TerminalSingle Level Passenger Terminal
Arrivals TerminalSingle Level Passenger Terminal
Contact Number+30 281 039 7129
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Aegean Airlines Heraklion International Terminal Arrival

When you fly with Aegean Airlines into Heraklion International Airport, you’ll arrive at Single Level Passenger Terminal. Here, you can get a wide range of amenities to ease the processes and make your journey more convenient. From baggage claim to ground transportation, the terminal caters to your every need with convenient facilities and services. 

Aegean Airlines HER Terminal Departure

Aegean Airlines seamlessly and efficiently manages departures from Single Level Passenger Terminal at HER Airport. You can enjoy hassle-free check-in, fast security checks, and convenient access to your flights through this dedicated terminal. Their team guarantees a timely and convenient boarding process and keeps intact the excitement of your trip. 

Services at Aegean Airlines Terminal at Heraklion International Airport

Aegean Airlines has a committed staff to make your process smooth and pleasant, right from the second you step into the air terminal. The airline offers different types of services to facilitate your waiting time, check-in counters, baggage help, comfortable waiting areas, and various shops and cafés to explore. You will encounter Greek hospitality and start your trip on a relaxing and wonderful note. You can get benefits from various services at the terminal that are mentioned below:

  • Post Office
  • Meeting Point
  • Baggage Trolleys
  • Check-in Facilities
  • Dressing Rooms
  • Shops and Duty-Free
  • Medical Services
  • Ticket Cancellation
  • Ticket Reservation
  • Class Upgradation
  • Baggage Allowance
  • Lost & Found Services
  • Meet-and Greet Service
  • Restaurants and cafes
  • Bank and Currency Exchange
  • Conference & Exhibition Services
  • Delayed and Damaged Baggage Services.

The Complete List of Aegean Airlines Terminal Worldwide

Book Reservations 

The Single Level Passenger Terminal ticket counter is where passengers who want to fly with Aegean Airlines To and From Heraklion International Airport (HER) can make their bookings. If you need help making bookings at the destination, an airline agent is always at your disposal. To ensure a smooth reservation process, make sure all the necessary paperwork is readily accessible. 

Cancel Reservations

The Aegean Airlines passengers can cancel their ticket online by visiting the airline’s official website or by visiting the airline’s ticket counter directly at the Single Level Passenger Terminal, HER. Regardless of the option you go with, you may be entitled to a compensation or cancellation fee, if you don’t stick to the cancellation policies of the airlines. 

Upgrade Seats/Class

On flights, Aegean Airlines offers its guests a range of basic to high-tech seat upgrade choices. A seat upgrade provides increased comfort, elevating your flight experience. Numerous benefits come with seat upgrades. Therefore, you may easily upgrade your seat whenever you wish with the airlines by doing so online or at the check-in desks at the airport. Seat upgrade options are available when making reservations as well; choose your preferred seat, pay for any additional services, and then confirm your appointment.

Information Counters

In order to assist passengers with their ongoing problems and to answer any questions they may have, there are specific information counters established at airports. Although passengers always plan for a smooth flight, they occasionally become puzzled about certain conditions there. At these information desks, customers can also request assistance with reservations, cancellations, seat upgrades, baggage-related services, check-in facilities, flight status information, etc. 

Baggage Allowance 

The amount of luggage you are allowed to bring depends on a number of things, including the class you chose and your final destination. Aegean Airlines at HER has different baggage allowance policies for passengers travelling in different classes with the airlines. Additionally, the baggage allowance also differs from international to domestic locations as well. So, whenever you are looking forward to fly with Aegean, do check out their policies on the official website or contact them directly to know more. 

Check-in Options

As long as you check in at least 24 hours prior to the scheduled departure of your flight from the airport, Aegean Airlines at HER permits you to receive a mobile boarding pass upon confirmation. The next way to check in for your flight is through the Aegean Airlines official website, where your boarding pass will be generated. Additionally, it is your obligation to have an e-boarding pass ready for use and to print it offline as well for subsequent procedures.

Special Assistance

Passengers who are physically unable or have other difficulties finding their way through the HER terminal can use the special assistance facility. In order to ensure that passengers can fly easily and navigate the airport’s terminal with the proper assistance given by the airlines. The travelers can be worry free about the boarding process as the special assistance includes amenities like wheelchair aid, stretcher assistance, electric wheelchair, or other necessary facilities. 

Lost & Found Desk

The Aegean Airlines lost and found section helps travelers with damaged or delayed baggage as well as access to their misplaced luggage at the HER airport terminal. With the assistance of the agents, this enables travelers to quickly access their missing items. Therefore, if you find yourself in such a situation before or after your trip, go to the Single Level Passenger Terminal. Make sure you give the airline the correct information about your lost item so that it can be returned to you without further incident. 

Pet Travel Services 

While certain locations forgo the pet presence at the airports, Aegean Airlines at HER permits small pets to fly in cabins to others. If the airline or your location permits it, you must make sure your pet will fit in a compact carrier that will fit snugly beneath the seat in front of you. A maximum of one pet carrier per traveler is allowed, and each carrier may only hold one animal—a dog, cat, rabbit, bird, etc. There is a charge for bringing a pet along on the flight, and you must reserve a seat in advance.

Unaccompanied Minor Service 

Unaccompanied minor service by Aegean at HER is for passengers aged between 5 to 16 years of age, flying on an Aeroflot Airlines flight. For the passengers travelling in any codeshare flights of Aeroflot, they must ensure to familiarise themselves with the rules and regulations of that airline to ensure a smooth trip. Minor passengers aren’t allowed to travel alone in any of the Aeroflot flights, which is why it becomes necessary for the passengers to book the unaccompanied minor service. 

We hope that this segment was able to provide all the crucial information about what terminal is Aegean Airlines at HER, and what it has to provide you at airport and in flight. This will allow the passengers to have a clear insight to all the airline’s services at the airport. Furthermore, if you have any queries that need to be resolved, feel free to connect with them.

Aegean Airlines Heraklion Airport N. Kazantzakis Terminal Location Map

Frequently Asked Question

When can Aegean Airlines HER Terminal allow me to check in? 

You can perform Online check-in between 48 hours and 30 minutes preceding your flight departure. Make sure you show up at the boarding gate at least 20 minutes before your flight’s planned takeoff time. Otherwise, the airline reserves the right to give other passengers your seat after this time. 

What should I do if my baggage is lost at the Aegean Airlines HER terminal?  

If your baggage is lost at the HER terminal, then you must report the issue immediately at the Lost & Found desk. You need to provide accurate details about your lost baggage so that their staff will handle your issue efficiently. 

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