RwandAir ACC Terminal – Kotoka International Airport

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Travelers need to learn as much as they can about the facilities and services at the RwandAir ACC Terminal because it helps them get in and out of the airport. Air travel involves various contemplations, and being very much informed can forestall interruptions to itinerary items. Understanding what RwandAir has to offer at Terminal 1 of Kotoka International Airport, which includes services for booking, comfortable lounges, and unaccompanied minors, ensures a more enjoyable journey. 


Knowing the specifics of RwandAir’s services enables passengers to navigate their travel experience with ease and confidence, whether it’s quickly securing tickets or arranging for specific assistance. By proactively familiarizing themselves with the conveniences and help accessible, explorers can moderate likely difficulties and guarantee a stress-free journey through the RwandAir terminal in Kotoka International Airport.

Overview of RwandAir ACC Terminal

Airport NameKotoka International Airport
RwandAir ACC AddressKA PMB 36 KIA, Accra, Ghana
Airport CodeACC
RwandAir ACC Contact No.+233 30 255 0612
ICAO CodeRWD
IATA CodeWB
RwandAir ACC terminal arrivalsTerminal 1
RwandAir ACC terminal departuresTerminal 1
Working Hours24 hours
Official RwandAir Websitewww.rwandair.com/
RwandAir Twitter Page twitter.com/FlyRwandAir
RwandAir Facebook Pagewww.facebook.com/FlyRwandAir/
RwandAir Youtube Accountwww.youtube.com/user/flyrwandair
RwandAir Instagram Accountwww.instagram.com/flyrwandair/

RwandAir ACC Terminal Arrival

RwandAir operates from terminal 1. To ensure a peaceful and streamlined experience, RwandAir has carefully designed its arrival procedure. Here, at the ACC Terminal, the environment is peaceful. You’ll find a comfortable setting that allows you to relax and refocus on the exciting adventure that lies ahead. You can expect a stress-free transition from your travels to your exploration thanks to RwandAir’s attentive staff.

RwandAir ACC Terminal Departure

All flights operated by RwandAir depart from Terminal 1, making your trip a breeze. Feel at ease knowing that your luggage is in good hands. This airline guarantees fast and secure exchange inside Terminal 1, dispensing with the concern of lost packs. From check-in to boarding, all that you want is strategically placed in Terminal 1. Open to waiting regions and a smoothed-out process permit you to loosen up before your flight. You can board your flight with confidence knowing that everything is taken care of at RwandAir in Terminal 1.

Services at RwandAir ACC Terminal

RwandAir ACC Terminal is a tranquil haven designed to alleviate any concern associated with travel. Travelers can avoid the usual chaos at the airport and their well-established counters will welcome you by and be prepared to whisk your concerns away. Their steady staff will direct you easily through each step of check-in and baggage drop-off. Relax and let their team of professionals take care of the little things. 

Rather than feeling stuck in the hustle and bustle of the terminal, enjoy the genuine services, such as;

  • ATMs and Banks
  • Food and Drink Outlets
  • Airport/Airline Lounges
  • Baby Changing Rooms
  • Information Counters
  • Wi-Fi Access
  • Quiet Seating Spaces
  • Lost and Found Service
  • Currency Exchange
  • Self-service Kiosk Machines
  • Baggage Storage/Wrapping
  • Mobile Charging Points
  • Boarding/Departure Gates
  • Accessibility Services
  • Ticketing Counters/Desks
  • Pet-friendly Travel Service
  • Luggage Carts & Trolleys
  • Airport Counter Check-ins
  • Unaccompanied Minors
  • Seat Upgrade/Change Options
  • Flight Status Trackers
  • In-flight Entertainment
  • Medical/Emergency Services

Priority Check-in Service

  • RwandAir ACC Terminal’s priority check-in offers a scope of advantages that can fundamentally further develop the travel experience, making it more helpful, proficient, and pleasant for travelers.
  • This service lets travelers skip the long lines at regular check-in counters, which saves valuable time, especially during peak travel times. This can be especially useful for explorers with tight timetables or people who like to limit holding up times. 
  • Priority check-in counters at ACC Terminal frequently employ dedicated personnel who have been trained to efficiently assist travelers. This can speed up the processing of paperwork, baggage, and other formalities, making check-in more seamless overall. 
  • Priority services can assist in reducing the stress and anxiety associated with traveling by streamlining the check-in procedure. Realizing that you have facilitated access to check-in offices can add to a more loose and charming journey. 
  • Priority check-in services may provide access to designated waiting areas or lounges where passengers can unwind before their flight in comfortable surroundings. The overall travel experience is improved by these facilities, which frequently offer amenities like Wi-Fi, refreshments, and comfortable seating. 

Special Assistance for Disabled Passengers

  • RwandAir ACC Terminal offers a smooth journey that begins with a comfortable encounter for everybody. Their staff are aware that some passengers may require additional assistance because of disabilities, injuries, or health issues. 
  • Their team wants your flight to be safe, enjoyable, and relaxing, and they’re here to help in any way they can. Make sure you let them know in advance if you or someone traveling with you requires special assistance to ensure a smooth experience. 
  • When you book your flight online, there is a separate section where you can ask for special assistance. They will take care of the arrangements once you specify the kind of assistance that is required, such as oxygen, or other medical equipment.
  • RwandAir’s helpful and knowledgeable support team is available 24 hours a day, 7 days a week, via phone or live chat, to assist you with any special requirements you may have and answer your questions. 
  • Additionally, their team members are trained in sign language to help you navigate the airport and board your flight.

Unaccompanied Minor

  • Team RwandAir at Kotoka International Airport is devoted to making travel affordable and enjoyable for youth as they know traveling solo can be an interesting initial move towards freedom. 
  • Their unaccompanied minor service makes flying by yourself for kids between the ages of 5 and 12 (up until their 12th birthday) a pleasant and easy experience. 
  • Your child will receive individualized attention throughout their entire journey thanks to their unaccompanied minor service. From check-in to baggage claim at their destination, a devoted staff part will be close by, guaranteeing they have a solid sense of reassurance, secure, and taken care of. 
  • When you arrive at the airport on the day of the flight, go to the airline counter to check your child in. There, a member of staff will help you through the process and issue your child a unique unaccompanied minor (UM) badge. This badge is extremely significant. It has bright colors and clear markings that let you know your child is going on their own.
  • While boarding, their amicable airline crew members will be there to welcome your youngster and walk them to their seat on the plane. They’ll persistently address any inquiries your kid could have and ensure they feel great and protected in their new environmental factors. 
  • Their flight staff will constantly check on your kids and escort them off the child to the arrivals area.

Baggage Allowance

  • The baggage allowance of RwandAir allows one carry-on bag that is no larger than 22 inches by 15 inches by 8 inches (55 centimeters by 38 centimeters by 20 centimeters) and will fit comfortably in overhead bin sizes. 
  • For most destinations, your carry-on can gauge as much as 21 pounds (10 kilograms). Please be aware, however, that due to local regulations, the weight limit for flights to Johannesburg, South Africa, is 15 pounds (7 kilograms). 
  • Their staff will utilize extraordinary sizes at check-in to guarantee your portable meets the size and weight limits. Any bag that exceeds these limits must be checked in as checked baggage (and may incur additional fees).
  • Based on the travel class of the passenger, this airline uses a tier system for the allowance for checked baggage, for example, economy class passengers are permitted to check in a maximum of two bags, each weighing up to 23 kilograms (50 pounds), travelers flying in premium economy class are likewise permitted to handle in 2 packs, each gauging up to 23 kgs (50 lbs), and travelers flying in business class are offered the most liberal allowance, with a sum of 3 sacks, each gauging up to 23 kgs (50 lbs).
  • As per RwandAir ACC Terminal’s baggage allowance, there’s a 20% discount on all bag charges if you get them online no less than 72 hours before your flight.

With RwandAir at Kotoka International Airport, passengers can enjoy a luxurious and quick travel experience. Travelers can sidestep the lines and get on their way rapidly with their committed priority check-in counters and clear guidance. Their cordial and expert staff are accessible to help you with any inquiries or requirements you might have. 

Before your flight, unwind in their comfortable waiting areas. Their peaceful setting ensures a stress-free pre-departure experience, whether you’re working on your work or relaxing with a book. The RwandAir ACC Terminal is where unparalleled comfort meets exceptional service. One satisfied passenger at a time, we are redefining excellence in air travel.

List of Every RwandAir Terminal

RwandAir (ACC) Kotoka International Airport Location Map

Frequently Asked Question

Which terminal is used by RwandAir at Kotoka International Airport?

RwandAir utilizes Terminal 1 at Kotoka International Airport.

Can I access Wi-Fi at the ACC Terminal and be on board?

Yes, you can access Wi-Fi at ACC Terminal and on-board.

Are there self-service kiosk machines at ACC Terminal?

Yes, there are self-service kiosk machines at ACC Terminal.

How can I reach out to RwandAir’s customer care team?

You can contact RwandAir’s customer care team by using +1-833–535–0003.

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