Citilink Airlines PEN Terminal – Penang International Airport


Citilink Airlines is a minimal-expense carrier, offering a comfortable and helpful flying experience. Citilink Airlines PEN Terminal knows the requirements of their passengers, so they offer a safe house intended to lift their travel experience. This terminal gives the utmost solace, proficiency, and customized services to make your travel unforgettable. 

When you land at Penang International Airport, Citilink Airlines’ customer care team will be there to help you with anything you require for a comfortable journey. For example, you can sidestep long queues with priority check-in, guaranteeing a smooth and peaceful beginning to your journey.

Airport NamePenang International Airport
Citilink Airlines PEN AddressLapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Penang, Malaysia
Airport CodePEN
Citilink Airlines PEN Contact No+60 4-252 0252
Citilink Airlines PEN terminal arrivalsTerminal 1
Citilink Airlines PEN terminal departuresTerminal 1
Working Hours24 hours
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Citilink Airlines has carefully picked the Terminal 1 for its outstanding scope of services and conveniences. From productive baggage allowance, and lavish lounges, to various flexible policies. The genuine benefit of the Terminal 1 lies in its commitment to detail. This means more limited waiting times, clear signage, and a supportive staff committed to guaranteeing your arrival experience is lovely and effective. 

Your Citilink Airlines experience starts at the strategically placed Terminal 1 inside Penang International Airport. This guarantees a stress-free beginning to your trips, with all that you want under one rooftop. Citilink Airlines’ comfortable and proficient staff will direct you through the security screening process, whether you’re withdrawing on a domestic or international flight.  

Below are the services available for your comfort and peaceful journey with Citilink Airlines at Penang International Airport; 

  • Ticketing services  
  • Duty-free shopping  
  • Food and Beverage Outlets 
  • Immigration service  
  • Baby care services  
  • Luggage Lost & Found 
  • ATMs and Banks  
  • Child play area  
  • Information Counters 
  • Forex Services 
  • Unaccompanied minors  
  • Currency exchange service  
  • Duty-Free Shops/Centers 
  • Pre-boarding services  
  • Airport/Airline lounges  
  • Medical Help 
  • Mobile charging stations  
  • Pet-friendly travel services  
  • Spa and Shower service 
  • Baggage storage  
  • Wi-Fi access 
  • Hotels and accommodations 
  • Departure gates 
  • Booking your next experience with Citilink Airlines at PEN Terminal as they take care of all preferences.   
  • Their online booking stage offers you the utmost convenience. You can explore various flights and track down the ideal trip for your needs.  
  • Investigate different destinations, dates, and fares to find the best fit for your itinerary items. 
  • For the people who favor up close and personal communication, Citilink Airlines offers ticket reservations at their strategically placed counters.  
  • Their direct and adaptable booking system places you in charge, guaranteeing a quiet and supportive experience from beginning to end.  

Enhance Your Comfort with Seat Upgradation

  • Take your journey higher than ever with Citilink Airlines’ seat upgrade service. You can ditch the customary and step into a universe of excellent comfort and extensive size.  
  • Upgradation with Citilink Airlines isn’t just about the actual seat itself. It’s tied in with opening a set-up of premium travel benefits.  
  • Envision floating through check-in, facilitated exceptional status, and getting a charge out of access to terminal lounges- all while spoiling yourself in a lavish seat.  
  • On the other hand, you can just head over to the check-in counter at the PEN terminal and talk with their amicable staff. They’ll be glad to direct you through the overhaul choices and assist you with tracking down the ideal seat to suit your needs.  

Flexible Baggage Policy

  • Citilink Airlines PEN Terminal gives a flexible baggage allowance to satisfy the changing requirements of travelers.  
  • They offer seamless baggage allowance based on your ticket type and destination. things recompense. For example, Economy class passengers generally participate in a checked stuff allowance going from 20 to 40 kgs, while those in business class yield a higher allowance, as often as possible around 40 kgs.  
  • Then again, economy class travelers are allowed to take one cabin bag gauging as much as 7 kgs, while business class passengers can bring two packs, each gauging as much as 15 kilograms.  
  • Citilink Airlines’ baggage rules apply without fail to both domestic and international travel, ensuring consistency and successful treatment of luggage. 

Lost & Found Desk Assistance

  • Lost or delayed luggage takes a toll on your mood and Citilink Airlines understands this. So, they set up the Lost & Found desk at PEN Terminal. 
  • Their specialists have an innovative system and methods explicitly designed to find your missing luggage.  
  • The Citilink Airlines’ Lost and Found team is trained to act quickly. They focus on your circumstances and will work quickly to offer remarkable help and guidance.  
  • Moreover, you can expect regular updates on the situation with your case, keeping you informed each step regarding the way.  

Pet-Friendly Area

  • Citilink Airlines Penang International Airport knows the difficulties of traveling with pets, therefore their team offers a flexible and easy pet-friendly policy to make your journey smooth. 
  • Book pet reservations ahead of time to set up any unique facilities your pet could require. This permits Citilink Airlines to guarantee there’s space accessible for your pet on your picked flight.  
  • Citilink Airlines gives clear and simple information about their pet travel policy and guidelines. This assists you with staying away from any last-minute surprises and guarantees a smooth travel experience for yourself as well as your pet.  
  • Their committed team will respond to your inquiries, address any worries, and assist you with staying away from potential issues that could hinder your journey. 

Duty-Free Shopping Center

  • Duty-free shops at the PEN terminal offer explorers an exceptional shopping experience before they set out on their journey or upon landing at their destination.  
  • These focuses give a wide range of merchandise going from extravagant things, for example, luxury watches and scents to ordinary basics like liquor, tobacco, and confectionery, frequently at costs lower than those found in normal retail stores.  

Citilink Airlines at PEN Terminal remains a guide of unwavering quality, proficiency, and unrivaled help inside the flight business. With a steady commitment to safety and security, comfort, and consumer loyalty, Citilink has cut a specialty for itself as a prime decision for air travel.  

Fly with Citilink Airlines and leave on a journey where solace, dependability, and fulfillment are ensured constantly.

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Frequently Asked Question

What terminal is Citilink Airlines at Penang International Airport?

Citilink Airlines operates out of Terminal 1 at Penang International Airport.

What terminal is Citilink Airlines at PEN?

Citilink Airlines uses Terminal 1 at PEN.

What Terminal is Citilink Airlines arrivals at PEN?

For arrivals, Citilink Airlines uses Terminal 1 at PEN.

What terminal is Citilink Airlines Departure in PEN?

Citilink Airlines utilizes Terminal 1 for departure in PEN.

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